I want to control my Smart Lock remotely. Which options do I have?

Depending on your setup, there are different ways to bring your device online.

  • Your Smart Lock comes with a built-in Wi-Fi module, so you don’t need any additional accessories to manage your device remotely. The setup is straightforward, requiring a Wi-Fi network with a standard 2.4 GHz signal. The built-in Wi-Fi supports integrations via Nuki Web and MQTT.
  • You can also use Remote Access via Thread. To use this option, you’ll need a Smart Home hub that supports Matter via Thread. Thread provides high stability and low battery consumption. This option supports integrations via Nuki Web, MQTT, and Matter.
Note on Remote Access:

To access your Smart Lock remotely you need Nuki Premium.

Note on Wi-Fi 6 and WPA3:

The Smart Lock does not currently support Wi-Fi 6 or the WPA3 security standard. Please use a Wi-Fi network with a standard 2.4 GHz signal and the WPA2/3-Mixed mode for smooth operation.