How do I update the firmware of a Nuki device?

This article concerns:
  • Smart Lock
  • Opener
  • Smart Door

Up-to-date firmware not only ensures the full functionality of your Nuki products but also guarantees maximum security.

We recommend enabling automatic firmware updates.

Every day Nuki checks if a new firmware version is available for your Smart Lock, Opener or Smart Door. Nuki then installs it automatically overnight. You do not even have to be on site.

This is how you activate automatic firmware updates:

Nuki App
Tap on the Nuki device in the Nuki App. Then select "Settings" > "Features & Configuration" > "General" > "Firmware update". You can also manually search for updates and install them here. 

Nuki Web
Select your device in your Nuki Web account and activate the "Automatic Updates" feature under "Administration".

Note:

You need remote access to your Nuki device to activate automatic firmware updates.

Of course, we will notify you when a new firmware version has been installed via:

You can deactivate automatic updates at any time in the same way in the Nuki App or via Nuki Web.