Nuki App & Nuki Web: FAQ

• How do I activate automatic updates for the Nuki app?

  This article concerns: Nuki iOS App Nuki Android App At least once a month a new app release of the Nuki App is p...

• I've forgotten my Nuki Web log-in details. What can I do?

  If you have forgotten which e-mail address you've used for Nuki Web, we will gladly check the Nuki Web account we hav...

• Communication via Bluetooth

  This article concerns: Battery optimization A high number of Bluetooth commands impacts battery life. If the stat...

• Number of locking actions

  This article concerns: Battery optimization A high number of locking actions impacts battery life. The more locki...

• Number of unlatching actions

  This article concerns: Battery optimization A high number of unlatching actions impacts battery life. If you have...

• Number of Door Sensor state changes

  This article concerns: Battery optimization A high number of Door Sensor state changes impacts battery life. Unde...

• No stiff door detected

  This article concerns: Battery optimization Stiff doors can lead to more power consumption. The Nuki Smart Lock w...

• Wi-Fi connection

  This article concerns: Battery optimization An unstable Wi-Fi connection leads to higher power consumption. The s...

• Network traffic

  This article concerns: Battery optimization High network traffic can lead to higher power consumption. A high amo...