Switching to Remote Access via Thread

The Smart Lock offers different options for remote access. We recommend using Thread for stable and energy-efficient remote access. Thread not only makes your Smart Home more stable but is also more energy-efficient than the connection via the Wi-Fi module. This results in a longer battery life for your Smart Lock.

The Smart Lock offers different options for remote access. We recommend using Thread for stable and energy-efficient remote access. Thread not only makes your Smart Home more stable but is also more energy-efficient than the connection via the Wi-Fi module. This results in a longer battery life for your Smart Lock.

You can bring your Smart Lock online using the built-in Wi-Fi module or Thread.

Note on Remote Access:

To access your Smart Lock remotely you need Nuki Premium.

Initial Setup

As soon as you activate Matter, Remote Access is enabled, allowing you to control your Smart Lock remotely. Your Smart Lock uses the Thread connection with the Smart Home hub to ensure remote access.

Setup with activated built-in Wi-Fi module

If you previously activated the built-in Wi-Fi module, it will be automatically deactivated as soon as Remote Access via Thread is available.
Does your Smart Lock continue to establish remote access through the Wi-Fi module? Check whether your smart home hub supports remote access via Thread.