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  • Products
    Product overview.

    Keyless, flexible access to your home. Made possible by the smart access solutions from Nuki.

    Our products
    Smart Lock

    Our most advanced retrofit Smart Lock is ready for your deadbolt.

    Keypad 2

    Open your door within seconds with fingerprint or PIN code.

    Door Sensor

    Always know that your door is securely closed and locked.

    Keypad

    Access via code, even without a smartphone. Perfect for your vacation rental.

  • Discover Nuki
    How Nuki stands out.

    Europe’s #1 Smart Lock - now unlocking homes across the U.S.

    See how Nuki stands out
    For your home

    Nuki makes everyday life simpler, faster, and totally key-free.

    For your vacation rental

    Stress-free hosting with Nuki Premium.

    For offices

    Digital key sharing for offices and shared spaces.

    Technology and Design

    Technological innovation and product design made in Austria. Built for American homes.

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  1. Nuki Support
  2. Nuki App & Nuki Web
  3. FAQ

Nuki App & Nuki Web: FAQ

  • How do I activate automatic updates for the Nuki App?

    This article concerns: Nuki iOS App Nuki Android App At least once a month a new app release of the Nuki App is p...

  • I've forgotten my Nuki Web log-in details. What can I do?

    If you have forgotten which e-mail address you've used for Nuki Web, we will gladly check the Nuki Web account we hav...

  • Communication via Bluetooth

    This article concerns: Battery optimization A high number of Bluetooth commands impacts battery life. If the sta...

  • Number of locking actions

    This article concerns: Battery optimization A high number of locking actions impacts battery life. The more lock...

  • Number of Door Sensor state changes

    This article concerns: Battery optimization A high number of Door Sensor state changes impacts battery life. Und...

  • No stiff door detected

    This article concerns: Battery optimization Stiff doors can lead to more power consumption. The Nuki Smart Lock ...

  • Wi-Fi connection

    This article concerns: Battery optimization An unstable Wi-Fi connection leads to higher power consumption. The s...

  • Network traffic

    This article concerns: Battery optimization High network traffic can lead to higher power consumption. A high amo...


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