Nuki App & Nuki Web: FAQ

• How do I activate automatic updates for the Nuki App?

  This article concerns: Nuki iOS App Nuki Android App At least once a month a new app release of the Nuki App is p...

• I've forgotten my Nuki Web log-in details. What can I do?

  If you have forgotten which e-mail address you've used for Nuki Web, we will gladly check the Nuki Web account we hav...

• Communication via Bluetooth

  This article concerns: Battery optimization A high number of Bluetooth commands impacts battery life. If the sta...

• Number of locking actions

  This article concerns: Battery optimization A high number of locking actions impacts battery life. The more lock...

• Number of Door Sensor state changes

  This article concerns: Battery optimization A high number of Door Sensor state changes impacts battery life. Und...

• No stiff door detected

  This article concerns: Battery optimization Stiff doors can lead to more power consumption. The Nuki Smart Lock ...

• Wi-Fi connection

  This article concerns: Battery optimization An unstable Wi-Fi connection leads to higher power consumption.The stabi...

• Network traffic

  This article concerns: Battery optimization High network traffic can lead to higher power consumption.A high amount ...