Smart Lock: Troubleshooting

• How to calibrate your Smart Lock

  During calibration, your Smart Lock will know your lock the first time you set it up and save the minimum and maximum...

• Position run of the Smart Lock

  The Smart Lock performs a position run when it needs to check its current position. During a position detection, the ...

• Troubleshooting the Bluetooth connection

  Can't you connect to your Smart Lock via Bluetooth? Here are simple steps to establish and stabilize your Bluetooth c...

• Resolve the Smart Lock's "motor blocked" error

  Does the Nuki App show you a "motor blocked" message for your Smart Lock? This means that there is a reason why the m...