What can I do if Auto Unlock does not work properly?

You have been using Auto Unlock and the quality of the feature changed? Here are some troubleshooting steps to improve Auto Unlock:

• Update your smartphone
  Make sure you have the latest iOS or Android version installed on your smartphone.
• Update your Nuki App
  Make sure you have installed the latest version of the Nuki App.
• Troubleshooting via the Nuki App
  The Nuki App guides you through the most common troubleshooting steps. Simply enter your device's settings. Then go to "Auto Unlock" > "Troubleshooting" and follow the suggestions.
• Reset Auto Unlock
  1. Disable Auto Unlock and Smart Notifications
  2. Restart your smartphone
  3. Re-enable Auto Unlock