Auto Unlock opens door too early

This article concerns:
  • Smart Lock
  • Opener
  • Smart Door

Auto Unlock opens your door too early? From now on, you can delay Auto Unlock via the expert settings. Simply adjust the time until Auto Unlock opens your door.

How the Auto Unlock delay works

As soon as you enter the Geofence of your device again, the Nuki App starts a Bluetooth scan. Nuki opens your door as soon as the app finds your device via Bluetooth.
You now have the possibility to delay Auto Unlock. You can adjust the timing via those options:

  • No delay: As soon as the app finds your device via Bluetooth, Nuki will open the door.
  • Slight delay: After the app finds your device via Bluetooth AND the Bluetooth signal strength reaches a certain value, Nuki opens your door.
  • Significant delay: Nuki only opens your door when the Bluetooth signal is strong. Auto Unlock thus starts with a significant delay.
Examples of when a delay might be helpful:
  • You park your car in front of your house. You are still in your car and do not want your door to be opened yet.
  • You are still on a lower floor of your apartment building. You only want your door to open when you stand in front of it.
  • You pick up your mail when you get home from work. You do not want your door to be opened yet.

Important notes on changes to the expert settings

In the expert settings, we offer our users a wide range of options. From these, you can choose the ideal settings for your individual use case.
Before making any changes, the Auto Unlock feature should work properly with the default settings. Changes to the expert settings are made at your own risk. If you modify the expert settings, we can only provide limited support.

How to change expert settings?

Simply tap on your device and enter the settings. Go to “Auto Unlock” > “Expert settings”. Here, you can make changes according to your preferences.

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