Requirements for using the Nuki App

You can control and manage all of your Nuki devices via the Nuki App. The Nuki App is available for iOS, Android and Huawei devices.

You can download the Nuki App for free here:

An up-to-date app version not only ensures full functionality but also ensures secure interaction with your Nuki devices. We therefore recommend regularly updating the Nuki App. Here's how to activate automatic updates for the Nuki App.

Smartphone requirements

To use the Nuki App, ensure your smartphone meets these requirements:

  • Bluetooth 4.0 or higher
  • Operating System: We recommend using the latest version of iOS or Android. We also support the two previous versions.

Operating system

We recommend using the latest version of iOS or Android. We also support the two previous versions. Please note that we do not actively develop or fix issues for earlier versions. So, it is essential to regularly update your smartphone's operating system to enjoy a secure and fully functional application.

Note:

Regularly updating your smartphone's operating system is also important when it comes to security and convenience. Only with operating system versions supported by us can we guarantee a secure application and full functionality.

Android devices without Google Play Services

To fully use the Nuki app on an Android device, Google Play Services are required. If your smartphone does not support Google Play Services, the following features will not be available:

  • Setting or changing the device location
  • Auto Unlock feature
  • Smart Notifications and Smart Warnings
  • Remote door opening warnings

Check your smartphone manufacturer's information to see if your device supports Google Play Services.

Adding devices to your Nuki App

To set up your first Nuki device, download the Nuki App and install it on your smartphone. Then simply open the Nuki App and follow the on-screen instructions.

Adding additional Nuki devices

  • Open the main menu (top left, three yellow bars) and select “Add devices“.
    Follow the instructions in the Nuki App to set up any Nuki device.
  • You can bring your Nuki device into pairing mode by pressing and holding the button. This allows you to directly pair your smartphone with the Nuki device via Bluetooth on-site.
  • If you have an invitation code for a device, select “Enter invitation code“ in the Nuki App.
Tip!

In accordance with our guiding principles of Smart - Simple - Secure, we hold our products to the highest standards of security and quality.
To consistently ensure this high level, we regularly provide updates for the app and firmware. We recommend that our users keep all devices as well as the Nuki App up to date.