Add a new Keypad to your Nuki device

This article concerns:
  • Keypad 2
  • Keypad 2 Pro

Your Smart Lock can only be connected to one Keypad. If you pair your Nuki device with a new Keypad, the connection to the previously used Keypad will be disconnected. Existing entry codes, however, can also be used for the new Keypad.

How to connect a new Keypad

  1. Open the menu in the Nuki App and select ”Manage my devices” > ”Keypad”. You will now see a list of all your Nuki devices. 
  2. Select the device you want to pair with your new Keypad. If the device is already connected to a Keypad, tap on the entry ”Add new Keypad”.
  3. Now just follow the instructions in the Nuki App to complete the setup of your new Keypad.
Note:

Entry codes of your previously used Keypad can be migrated to the new Keypad. This means that you don't have to create new entry codes.
Fingerprints are always removed and cannot be transferred to a new Keypad.