Add & manage Lock Permissions

This article concerns:
  • Smart Lock
  • Opener
  • Smart Door

With the Nuki App you can easily share lock permissions for your Smart Lock, Smart Door or Opener. Simply generate an invitation via an invitation code or QR code and send it to your family and friends. Later on, you can always manage or delete users.

Invite users via the Nuki App

To generate an invitation, first select the device in your Nuki App. Enter "Settings" > "Lock permissions" > "Users". The “Users” section shows you all the app permissions for your device. Here you can add a new user. If you have remote access to your device, it even works from afar.

When creating the new user the Nuki App generates an invitation code. You can share invitation codes with your Nuki App, e.g. via text message or email. Additionally Nuki generates a QR code. The invited person can simply scan the QR code with their smartphone to redeem the invitation. The invited person has 48 hours to redeem the invitation code.

To invite a person to your Nuki device in an instant, you can also open the menu (top left) and choose "Invite person".

Manage users in the Nuki App

To manage users, first tap on the Nuki device in your Nuki App and enter the device settings. Then go to "Lock Permissions" > "Users". Now you can see the already authorized app users. You can edit them, delete them or invite new people to access your device.

Note:
  • For Smart Lock 2.0 and newer, 200 app users can be created.
  • For Smart Lock (1st generation) 100 permissions can be created.
  • For Smart Locks 3.0 and newer connected to a Keypad an additional 200 entry codes can be created.
  • For Smart Locks 2.0 and previous versions connected to a Keypad an additional 100 entry codes can be created.

Did you receive an invitation to use a Nuki device?

To redeem an invitation code to a Smart Lock, Smart Door and Opener, you need the Nuki App. If you have just installed the Nuki app, you can simply choose “Enter invitation code”. If you are already using Nuki devices with your app, you can open the menu (top left) and choose “Redeem invitation”. For both options, you can enter an invitation code or scan a QR code.

After entering a valid invitation code, you can control the Nuki device with your smartphone.