Activity log – Who locked your door and when?

This article concerns:
  • Smart Lock
  • Opener
  • Smart Door

With the Nuki App, you always know who has locked your door and if it’s securely locked. The activity log tracks every action performed by your Smart Lock, Smart Door or Opener. This means you can always see which user locked or unlocked your door at what time.

To access the activity log simply open your Nuki App and tap on “Settings” > “Activity log”. You can also activate or deactivate the activity log here.

In the activity log you can see information about all actions of your Nuki device:

  • Action
    I.e. Nuki locked or unlocked your door.
  • Device
    Smart Lock, Smart Door, Opener
  • User
    I.e. you or users with a lock permission, Fob, Keypad …
  • Time
  • General Information
    I.e. Firmware update, position runs, errors
Note:

You want to receive a notification as soon as a lock action happens? Learn more about Nuki Push Notifications.

Activity log entries are not saved in the Nuki App, but only on the Nuki device itself. This means that when you deactivate the activity log, the device stops saving historic information. Enable or disable the activity log via the device settings in your Nuki App.

Are you using a Door Sensor? The activity log now also tracks when your door is opened or closed. You can activate or deactivate the activity log of the Door Sensor additionally to the Smart Lock activity log.

Note:

The Smart Locks of the 3rd generation and newer store the last 1000 actions. Smart Locks of previous generations store the past 300 actions. Once the entries exceed this number, the oldest activity log entry is overwritten.